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Google Payment

  1. Android: How do I remove/edit a payment method on Google Play?

    If you wish to remove your payment method or amend the payment details that you use for Google Play purchases, please follow these steps: 

    1. Open the Google Play app.
    2. Tap the profile icon on the top right.
    3. Tap Payments and subscriptions, then Payment methods and then More.
    4. Tap the 3-line menu button to open the side menu and then tap Payment settings.
    5. If asked, sign in to Google Pay.
    6. Under the payment method that you want to remove, simply tap Remove or Edit.

    If you need further help, you may find this article from the Google Play Help Centre helpful: https://support.google.com/goo...

    If you have any additional questions, feel free to contact our Support Team


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  2. Android: How can I add a payment method to Google Play?

    In line with Google's new Payment Policy, Android users are now only able to purchase services via Google Play using the payment methods linked to their Google account.

    You can purchase our services with Google Play using payment methods from your Google Account. If it's your first time making a purchase, your payment method will be stored on your Google Account.

    Follow these steps to add a new payment method to your Google Play account:

    1. Open the Google Play app
    2. Tap the profile icon at the top right.
    3. Tap Payments and Subscriptions, then Payment Methods and, then Add Payment Method
    4. Choose the payment method that you want to add
    5. Follow the on-screen instructions

    Please note, the number of options can vary by country, mobile carrier and additional factors. However, you'll have the ability to add a credit or debit card, add a Paypal account, use carrier billing (SMS) or use Google Play Credit.

    For more information about the payment options available, please visit Google Play Help.

    If you have any additional questions, feel free to contact our Support Team_. 

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  3. Android: Why can't I buy a daily subscription anymore?

    In line with Google's new Payment Policy, Android users are now only able to purchase services via Google Play using the payment methods linked to their Google account. Because of this, daily subscriptions are not an option anymore.

    We apologise if this causes any inconvenience for you! We do however have other options to enjoy the benefits of our Premium features, as we offer Chat & Date Premium and Chat & Date Premium Plus for 7, 30, 90 or 180 days. 

    You can view all our services and package options from the payment screen in-app.

    If you have any additional questions, feel free to contact our Support Team

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  4. Android: Why is my usual payment method no longer available?

    As part of the new Google Payment Policy, we've removed all payment methods apart from Google Play for Android. You'll still be able to purchase our services, but this will now have to be done via Google Play.

    If you have Auto Top-up enabled or you have an existing Chat & Date subscription that was purchased before this change, you'll still be able to renew it by paying with your previous payment method.

    The cancellation process also remains the same. However, please note that if you cancel an old subscription, you'll need to re-subscribe via Google Play.

    Additional payment options and packages will still remain available on via Chat & Date.com.

    If you have any additional questions, feel free to contact our Support Team

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  5. Android: Why can I only make a purchase with Google Play?

    In line with Google's new Payment Policy, Android users are now only able to purchase services via Google Play using the payment methods linked to their Google accounts.

    Because of this, in-app purchases must be done via Google Play, including payments made to Chat & Date. If your preferred method of payment is a credit card or PayPal, you should link these to your Google account first.

    Bear in mind that this is for new purchases only. If you have an existing Chat & Date subscription that was purchased before this change, you'll still be able to renew it with your previous payment method. However, if the renewal is cancelled, the new rule applies to all future purchases. 

    You can find more information on how to add, remove or edit your Google Play payment method by checking this Google article: https://support.google.com/goo...

    If you'd like to pay with a credit card or PayPal without linking them with your Google account, you can still do it through Chat & Date.com.

    If you have any additional questions, feel free to contact our Support Team

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