Chat & Date Community Guidelines

Chat & Date is the place to date honestly. Our aim is to create a space where everyone can be real about who they are and what they’re looking for. We want everyone to enjoy their Chat & Date journey, and to use our platform safely and responsibly. To ensure that this is the case for everyone in our community, we have some guidelines to follow.

Keep it real

Please be honest about who you are. We hope that you'll meet people offline through Chat & Date, so you’ll need to use your real name, photo and info on your profile. We strongly recommend using our photo verification tool to let other members know that your profile is legit - once completed, you can also choose to only be shown other verified profiles ✅

We do not allow shared accounts. Whilst we know that all relationships are unique, you can’t share your Chat & Date account or set it up as a group with partners or friends. We’re the place to explore being your authentic, individual self.

Use our features! We have plenty available within the app and on the web to make sure your chats are ✨. Please don’t copy and paste the same message to everyone you like - take the time to check out what they’re into by reading the questions on their profile or using one of our “good openers”. You might find out that you’re both Geminis who like eating pizza in bed on Sunday mornings - thank us later.

Keep it kind

We strive to be as inclusive as possible, in everything we do. We ask you to do the same - if you wouldn’t do it or say it in real life, then please don’t do it online.

We have a zero-tolerance policy on hate speech. This includes all material that expresses any form of discrimination; including (but not limited to) race, ethnicity, religious affiliation, ability, gender identity, age, national origin, sexual orientation, or anything that is directly offensive to any member of a particular community. If your profile or your chat messages express this in any way, we’ll remove your account permanently. Whilst we encourage you to be honest about what you want, please don’t include any exclusionary language on your profile. Kindness is key 💜

Keep it safe

Your safety is of the utmost importance to us. Please don’t post your last name, phone number, home or work address, email or social media account details anywhere on your public profile. When messaging somebody new, we recommend keeping your communication to the app or site where we have processes in place to help keep you safe. You can read more about our safety tips here.

Photo guidelines

Photos that clearly represent who you are make for a great profile. Please make sure when uploading pictures they do not:

  • Feature anyone under the age of 18
  • Obscure your face
  • Have watermarks, logos, overlaying text or heavy editing
  • Contain pornography or explicit content
  • Use people or celebrities who aren’t you (unless you really are Beyoncé)
  • Show any illegal content, violent or offensive material

We want you to get the most out of your Chat & Date experience, and to feel free to express yourself and explore what you want, without negatively impacting anyone else.

We use a combination of automated systems and a team of moderators to monitor and review accounts and messages for content that indicates breaches of these Guidelines and our Terms and Conditions. If you don’t respect these guidelines or our Honesty Pledge, we may restrict your access to Chat & Date or permanently remove your Chat & Date account (whether your actions happen online or offline).

We are proud to have one of the largest and ever growing communities in the online dating world, and we hope you enjoy being a part of it :)